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The Skills That Matter: 5 (Critical Perspectives on Work and Organisations)

by Chris Warhurst,Ewart Keep,Irena Grugulis

ISBN 13: 9781403906397

Format: Paperback (292 pages)
Publisher: Palgrave
Published: 27 Feb 2004

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Customer Service: Empowerment and Entrapment (Critical Perspectives on Work and Organisations)

by Andrew Sturdy,Irena Grugulis,Hugh Willmott

ISBN 13: 9780333946077

Format: Paperback (240 pages)
Publisher: Palgrave Macmillan
Published: 29 Mar 2001

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